Privacy Policy
Last updated: 4 September 2026
Introduction
China Travel X ("we", "us") operates chinatravelx.com. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
- WhatsApp inquiries: When you contact us on WhatsApp, we receive the information you provide, including message content and your WhatsApp number.
- Email inquiries: When you email us, we receive your email address and any information you include in your message.
- Contact forms: When you submit forms on this Site, we collect the fields you provide (such as name, email, travel dates, destination interests, group size, and planning requirements).
- Travel planning requests: If you request itinerary support, we may collect trip preferences, budget range, pace, special requirements, and other details needed to prepare personalized planning guidance.
- Medical travel support inquiries: If you request health check travel, wellness travel, or medical travel support, we may collect relevant planning details needed to coordinate consultation support through appropriate local partners.
- Analytics and technical data: We use Google Analytics 4, Yandex Metrica, and Vercel Web Analytics to measure site usage. This includes pages viewed, device and browser type, and traffic source. Yandex Metrica Webvisor records session playback (mouse movement, clicks, and scrolling) so we can improve the Site. Vercel Web Analytics is cookieless; Google Analytics and Yandex Metrica use cookies or similar identifiers.
China Travel X does not sell personal information to third parties. We do not provide payment processing on this Site.
How We Use Information
- Respond to WhatsApp, email, and contact form inquiries
- Prepare and deliver travel planning guidance and itinerary consultation
- Review travel planning requests and medical travel support inquiries
- Improve site content, functionality, and user experience
- Send optional planning updates where consent is provided
Cookies & Tracking
We use cookies and similar identifiers for analytics:
- Google Analytics 4: page views, device/browser, and traffic sources.
- Yandex Metrica: page views, device/browser, click maps, and session replay (Webvisor).
- Vercel Web Analytics: cookieless usage trends (pages viewed, device or browser type).
We also set the following first-party cookies:
- ctx_vid: an anonymous visitor identifier used to understand how visitors use the Site.
- ctx_consent_flag: records that a consent preference has been stored.
You can control cookies through your browser settings. Blocking analytics cookies may limit how we measure and improve the Site.
Data Retention
We retain inquiry and planning request data only as long as reasonably necessary to provide planning support, maintain records, and meet legal obligations. Retention periods may vary by inquiry type.
Third Parties
- WhatsApp / Meta: Communications sent via WhatsApp are subject to Meta's policies.
- Email providers and form services: Messages and submissions may be processed through secure third-party communication tools.
- Google Analytics 4: Usage analytics processed by Google.
- Yandex Metrica: Usage analytics, click maps, and session replay (Webvisor) processed by Yandex.
- Vercel Web Analytics: Cookieless usage analytics processed by Vercel.
- Meta Pixel: Not installed on this Site.
- Hosting infrastructure: Our website is hosted by third-party infrastructure providers.
Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your personal information. Contact us at g9355080@gmail.com.
No Sale of Personal Information
China Travel X does not sell personal information to third parties.
Changes
We may update this policy from time to time. The date at the top of this page reflects the latest revision.
Contact
Email: g9355080@gmail.com